Customer Service. Our client is looking for a Customer Service professional to join their team. This is an exciting opportunity to join a well-established packaging manufacturing company in Co. Offaly on a full-time permanent basis. Duties: Dealing with customer queries in a professional manner handling inbound client calls and emails. Answering product and service questions. Suggesting information about other products and services. Process orders. Prepare correspondences and fulfil customer needs to ensure customer satisfaction. Ensuring that a positive image / first impression is portrayed. Providing administrative support. Handle customer queries and complaints efficiently. Liaising with interdepartmental staff. Other operational duties as required. Requirements: Previous Customer Service experience is essential. Experience working in a fast paced customer service environment. Strong problem solving skills/analytical skills. Must demonstrate strong organisational and communication skills. Take ownership of queries from start to finish. Work on own initiative. Fluent written and spoken English. Team player. Good PC Skills. How to Apply: Please send your CV through the link for the position of Customer Service or if you would like to know more please contact Caroline on 086 7808835. This job originally appeared on RecruitIreland.com.
164 days ago